Returning pens

After receiving your purchase, you can send it back without giving any reason within 30 days. You must return the purchase to us within 30 days after notification that you have canceled your purchase. If desired, you can download the European model form via this link to use your right of withdrawal, but we will also process your return if you do not use this form.

Retouraddress: PW Akkerman Amsterdam 
                         Langebrugsteeg 13
                         1012 GB  Amsterdam


If your return shipment reaches us in a damaged condition, we have the right to charge compensation for this. This will then be deducted from the refund of the purchase amount.

If you withdraw from the agreement, you will receive back all payments you have made up to that point, including standard shipping costs, within 30 days of being notified of your decision to withdraw from the agreement. If you only return part of your order, the costs for delivery will not be refunded. We will pay you back with the same payment method with which you made the original transaction, unless you have explicitly agreed otherwise in any case, you will not be charged for such reimbursement. We may withhold reimbursement until we have received the products back, or until you have demonstrated that you have returned the goods, whatever is the earliest.

The direct costs for returning the goods will be on your expence.

Would you like to know more?

Do you have any questions or would you like to register a return or warranty case? Please contact us.

Telephone: +31 (0) 206231649

Send us an email